Woman's exceptional healthcare

Linking MyChart Accounts

All your health information in one place.

If you’ve been seen at more than one healthcare organization, you likely have multiple health records. With MyChart, you can connect these records to your Woman's MyChart account. Connecting your accounts from participating organizations allows information from those organizations to appear in your MyChart, including:

  • Allergies
  • Health History
  • Medications
  • Messages
  • Test Results
  • Appointments and Visits
  • Care Team Members 

Linking Organizations 

There are several ways you can connect other accounts to your Woman’s MyChart account. The first way is to "link" outside organizations to your Woman's MyChart account.

  1. Log in to your Woman’s MyChart account
  2. Access Menu > Link My Accounts
  3. Search for the organization you’d like to link
  4. Click “Link Account”
  5. Verify your information by logging into this account (this is a one-time step to link the two accounts together).
  6. Once your accounts are linked, you will see both accounts on your Woman’s MyChart homepage.
  7. You can switch between both accounts by clicking “Switch Organization” at the top. 

Once your accounts are linked, medical records in your chart will be indicated with a red “e” next to that visit in your medical chart. The same icon will also be used in the labs tab or any place where we received information from an outside organization.

  1. Go to https://mychart.womans.org/MyChart/Authentication/Login?
  2. Navigate to your past visits or labs section. Hovering over the icon will show which organization the information is from.

Creating a MyChart Central Account

The next way to have all of your health information in one spot is to create a MyChart Central account. 

MyChart Central is a website that keeps all your MyChart accounts in one place, making it easier to manage health records from multiple organizations. MyChart Central lets you link your accounts so you can use a single login, an Epic ID, to access them all.

Below are some frequently asked questions about MyChart Central.

Setting up your MyChart Central account

    Who can sign up for MyChart Central?

    You can sign up for MyChart Central if you are at least 18 years old and a patient at an organization that participates in MyChart Central. View a list of participating organizations here.

    How do I sign up for MyChart Central?

    You need an existing MyChart account to create a MyChart Central account. Learn more about creating a MyChart account here. Then, either:

    • Visit central.mychart.org and select Sign up.
    • From within your MyChart account, go to Link My Accounts and select Get Started under Connect with MyChart Central.
    How do I link MyChart accounts to MyChart Central?

    Log in to your MyChart Central account and select Link New Account on the home page.

    Note: You can link only MyChart accounts from participating organizations. View a list of participating organizations here.

    Can I access MyChart Central on my mobile device?

    Yes! To access MyChart Central on your mobile device:

    • Download the MyChart mobile app from the Google Play Store (for Android) or the App Store (for Apple iOS).
    • Open the app, tap Edit Organizations, and then tap Add Another Organization. When the search bar appears, search for MyChart Central.
    • Enter your Epic ID and then tap Log in.
    Can I view my family’s health information in MyChart Central?

    Not at this time. If you have proxy access to a friend’s or family member’s MyChart account at a linked organization, you can view that person’s information only when you directly access that organization’s MyChart.

    How do I change my Epic ID?

    To change your email address: Log in to your MyChart Central account and go to the Personal Information page. Here you can change the email address associated with your account. Next time you log in with your Epic ID, you will be able to use your updated email address.

    To change your password: Log in to your MyChart Central account, open the menu, and select Account Settings. Select Change password at the top of the page.

    Privacy

      What information does MyChart Central store about me?

      MyChart Central stores your contact information and basic demographic information.

      How does MyChart Central keep my information secure?

      MyChart Central is designed to keep your information secure and private through:

      • Strong encryption: MyChart Central uses secure encryption technology to keep your password protected and private.
      • Two-factor authentication (2FA): This means that you need two things to log in: your password and a code that Epic sends to your phone or email—whichever you choose. This helps us make sure it’s really you trying to log in. You can also use a passkey or authenticator app to log in to MyChart Central.
      • Regular security audits: MyChart Central's security experts continuously monitor and evaluate the system to identify and address potential risks.
      • HIPAA Privacy and Security Standards: MyChart Central follows strict HIPAA standards. Read the mobile and web privacy policies to see how MyChart Central keeps your data safe.
      • Compliance with security standards: MyChart Central has undergone a thorough evaluation of security measures per industry standards. If you have any questions or concerns, contact us here.
      What is a passkey? How do I get one and use it?

      A passkey is like a password, but it’s securely stored on your phone or computer so that you don’t have to remember it. When you use a passkey, your device checks who you are in a secure way without sharing your password. This makes logging in faster, easier, and safer.

      To set up a passkey:

      1. Log in to MyChart Central on your personal device.
      2. Go to Account Settings.
      3. Select Manage passkeys.
      4. Select Add new passkey.
      5. Follow the steps to create your passkey.Next time you log in on that device, select Log in with passkey and follow the prompts.
      What happens when I update my personal information in MyChart Central?

      You can update your contact information on the Personal Information page in your MyChart Central account.

      When you update your contact information, MyChart Central can automatically send updates to your linked organizations so that you don’t need to update it separately in each linked account. You can manage which organizations receive these updates from the Personal Information page in MyChart Central.

      Troubleshooting

        I’m worried that someone else might have accessed my MyChart Central account. What should I do?

        If you think your MyChart Central account might be compromised, take these steps right away:

        1. Change your password. Go to the MyChart Central login page and select Forgot login information? to reset your password.
        2. Review your account activity. After logging in, check for anything unusual—like new linked accounts or changes to your personal information.
        3. Contact our support team. If you still have concerns, contact us here.
        What should I do if I’m locked out of my account?

        Try logging in to MyChart Central on a device that you’ve used before. If that doesn’t work, contact us here and we’ll respond within three business days.

        I forgot my password. What should I do?
        1. Go to the MyChart Central login page.
        2. Click “Forgot login information?” under the Epic ID and password fields.
        3. Enter the email address or phone number linked to your MyChart Central account.
        4. Check your email or text messages for a password reset link.Click the link and follow the instructions to create a new password.
        I lost access to my email address and/or phone number. What should I do?

        If you still have access to one of these contact methods, you can log in to MyChart Central. After logging in, go to the Personal Information page and update your contact information.

        If you have lost access to both the email address and phone number associated with your MyChart Central account and can no longer log in, contact MyChart Central support and we’ll get back to you within three business days.

        I accidentally made two MyChart Central accounts. What should I do?
        1. Decide which MyChart Central account you want to keep.
        2. Check which MyChart accounts are linked to your second MyChart Central account so you can reconnect them to the MyChart Central account you plan to keep.
        3. Delete your second account:
          1. Go to central.mychart.org and log in to your second account.
          2. Go to Account Settings.

        Scroll down and select Delete Your Account. Follow the steps to finish.

        1. Log in to the MyChart Central account that you kept.
        2. Go to Link My Accounts and reconnect the MyChart accounts that were linked to the MyChart Central account that you deleted.
        How do I delete my account?

        You can delete your account at any time:

        1. Log in to your MyChart Central account.
        2. Navigate to Account Settings.
        3. Scroll to the bottom of the page and select Delete Your Account.
        4. Confirm your choice when prompted.

        Your MyChart Central account will stop working immediately. Your linked MyChart accounts will remain active. If you wish to delete your MyChart accounts, contact each organization separately.

        Important: If your Epic ID was the only way you could access a healthcare organization’s MyChart, you’ll need to set up new login credentials with that organization to log in to MyChart.