MyWoman's App Support

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Disclaimer The information provided in the MyWoman's application is for general and educational purposes only and is NOT intended to constitute medical advice or recommendations for diagnosis, treatment, or prevention of any disease or physical condition. You should consult with your own healthcare provider about your own personal health and/or the health of your baby before acting or relying on any information included in this app.

MyWoman's - Frequently Asked Questions

    Signing in and out

    Do I need an account to use the MyWoman's App?


    No. Signing in with a Microsoft, Google, or Apple account is optional. The MyWoman’s app works fully without one.

    How do I sign in to the MyWoman's app?


    Tap Sign in with Microsoft on the Welcome screen, then tap No account. Create one. Enter an email address, or tap Sign up with Google or Sign up with Apple, then follow the on-screen prompts.

    How do I sign out of the MyWoman's app?


    Tap Sign in with Microsoft on the Welcome screen, or under the More tab, tap Settings, then Sign In. On the following screen, sign in with a Microsoft, Google, or Apple account.

    Backup and restore (signed-in users)

    Can I back up my MyWoman's app data to the cloud?


    Yes, if you’re signed in. Backup & Restore in Settings can back up to iCloud on iPhone or Google Drive on Android. Cloud backup is optional and runs only after you turn it on.

    How does automatic backup work in the MyWoman's app?


    Once you turn on automatic backup, the app backs up when you open or close it and skips data that hasn’t changed. In Backup & Restore, you can also tap Back Up Now and see when you last backed up. Backups are encrypted with AES-256.

    How do I restore my MyWoman's app data from a backup?


    Choose Restore from Backup. The app shows the backup date, then replaces the data on this phone with the backup. When you set up the app on a new phone, it offers to restore. You can restore only to the same platform: iPhone to iPhone, or Android to Android.

    Backup without an account

    Can I back up the MyWoman's app without signing in?


    Yes. Choose Export Backup File to save an encrypted .womansbackup file, protected by a passphrase of at least 8 characters. To restore it on another phone, choose Import Backup File.

    Erasing your data and deleting your account

    How do I erase all my data in the MyWoman's app and/or delete my account?


    If you have not created an account or signed in:
    Tap Reset App in the More tab. It erases all in-app data and returns you to the Welcome screen.

    If you have created an account or signed in:
    Tap Delete Account in the More tab. The app tries to erase your cloud backup and in-app data, then opens a pre-filled email asking Woman’s Hospital to remove your sign-in record. Send that email so the hospital can act on your request.

    Privacy

    Where does the MyWoman’s app store my information?


    All information, including journal entries, logs, and worksheets, is stored in your device’s secure storage, and photos are stored in the app’s private storage.

    Does the MyWoman’s app automatically share information with MyChart or with my doctor ?


    No. The MyWoman’s app does not share or upload any information to MyChart or with your provider. You can export all logs, worksheets, and journals as a .pdf and print or share them with your provider at your discretion.