Common Billing Questions

Your Financial Questions Answered

Billing FAQs

    Please call Patient Accounting at 225-924-8106 to request an itemized bill, Monday-Friday, 8:00 AM-4:00 PM.

    Please call Patient Accounting at 225-924-8106, Monday-Friday, 8:00 AM-4:00 PM.

    Almost all hospital procedures require laboratory testing or X-rays. Most of these procedures have two components that will be billed to you: 

    1. The hospital charge is for the technical portion of the procedure, such as charges for X-rays, storage, record keeping, etc.
    2. The second component is from the physician for professional reading of the X-ray or lab specimen. Radiologists are specially trained in interpreting X-rays, and pathologists are specially trained in reading laboratory specimens. These are the physicians who determine the results of your X-ray or laboratory specimen and transmit the information to your personal physician. This type of billing may be confusing; however, federal regulations require that technical and professional charges be billed separately.

    If you receive a bill from a physician and do not understand the charges, contact that physician's billing department using the list below:

    Contact Patient Accounting at 225-924-8106.

    If Patient Accounting is unable to answer your questions, Quality Review will assist. Your medical record will then be reviewed and compared to the items listed on your bill. You will receive a return phone call with the outcome of the review. If an error is found, a corrected claim will be filed with your insurance company.

    All claims for hospital services are filed with your insurance company. Your statement indicates whether your claim has been filed. If you are not sure, contact Patient Accounting at 225-924-8106, Monday-Friday, 8:00 AM-4:00 PM.

    Different insurance plans cover different items. To find out which items were denied, contact your insurance carrier.

    Medicare Part B (medical insurance) covers a limited number of outpatient prescription drugs under limited conditions.

    Generally, drugs covered under Part B are drugs you wouldn't usually give to yourself, like those you get at a doctor's office or hospital outpatient setting.

    Drugs not covered under Part B may be covered under a Medicare Prescription Drug Plan (Part D). Learn more »

    Yes.  Please have your statement ready to log into our secure service to pay your bill online.

    Please contact our financial counselor at 225-215-7466 to discuss your options.

    Contact Patient Accounting for more information about your bill or payment options.