 PatientsGeneral InformationQuestions or Concerns
If you have any questions or concerns, please ask your nurse. If you have a problem that cannot be resolved by your nurse, or if you wish to pass along a compliment or suggestion, please call our Patient Relations Department, extension 5555 (when calling from outside the hospital, dial 225-231-5555). We encourage you to voice your opinion regarding your care and we welcome your comments.
If the staff of the Patient Relations Department does not resolve your concerns to your satisfaction, please contact nursing administration at 8452 or by dialing (225) 924-8452, or hospital administration at extension 8101 or by dialing (225) 924-8101.
If your concerns are still not addressed, you may contact the Joint Commission's Office of Quality Monitoring by calling 1-800-994-6610 or by emailing the Joint Commission on Accreditation of Healthcare Organizations at complaint@jcaho.org. Security/Lost and Found
Guard Service is provided at Woman's Hospital. Our guards provide 24-hour patrols of hospital floors and parking lots, vehicle assistance, patient information, patient assistance (admitting and discharge) and lost and found. For general security information, parking lot escorts, or lost and found, dial extension 8473. When calling from outside the hospital, dial 225-924-8473. Chapel
A nondenominational chapel is located on the first floor of the hospital. We are happy to connect you with a pastoral counselor. Please call the hospital operator for information. Dial 0 within the hospital or 225-927-1300 when calling from outside the hospital. Manage Your Woman's Hospital Account Online
Woman's Hospital now offers the convenience of online management of your patient account. By simply clicking on the link above titled “Manage Account Online”, and using your patient account number and birthday to log into our secure service, you can make payments using your credit card, update address and insurance information, view your account activity, and submit bill-related questions. Proper viewing requires Explorer 6.0 or higher.Leading the Way To a Healthier CommunityWoman’s Hospital was the first hospital in the Baton Rouge area to be totally smoke-free, a powerful expression of our mission to improve the health of women and infants for generations to come. Smoking is not permitted anywhere on the Woman’s Hospital campus. This includes the hospital, parking lots, garage, Physician Tower I, Plaza, and all offsite locations. For the health of our patients, employees, and visitors, we ask that you please extinguish all smoking materials before exiting your vehicle.Woman’s Hospital is proud to lead the way to a smoke-free environment. We hope that you, your family, and visitors will support our efforts and that, some day, all babies born at Woman’s will go home to a smoke-free world. To send a letter in support of smokefree air where you live, go to www.smokefree.net/alerts.php At Woman’s Hospital, we understand the importance of having family and friends close by during a patient’s hospital stay. We are eager to help as you wait for your family member or friend.
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