Newborn and Infant Intensive Care

Our Newborn and Infant Intensive Care Unit (NICU) is equipped to care for sick or premature infants who require constant monitoring.

We recognize and welcome you as the most important member of your baby's care team. Our single-family rooms allow intensive, personalized care while giving your family room to spend more quality time with your baby and learn to care for his medical needs.

Around-the-Clock Specialized Care

Our designation as a Level III Regional Referral Center means we have a neonatologist and anesthesiologist available 24 hours a day, 7 days a week. Our caring team of neonatologists and specially trained nurses will monitor your baby's condition at all times by direct observation, and by using the latest specialized equipment and technology available.

Always Improving on Exceptional

As a Level III Regional Referral Center, Woman's is part of a select group of hospitals in the nation who can provide quality care for the smallest and sickest babies. We also participate in the Vermont Oxford Quality Improvement Collaborative with 500 other NICU’s across the country to keep abreast of the latest research and emerging practices that offer the best care for premature and critically ill babies.

Visiting Hours

If you are a parent of an infant in the NICU, you may stay with your baby as long as you want. Visiting hours for guests are 9:00 AM to 9:00 PM.

Visiting Policies

  • NICUWaitingOnly two guests may visit with you and your baby at one time.
  • Visitors must show a photo ID and will be checked for possible signs of illness or infections before entering the NICU.
  • Visitors may be asked to limit the length of their visit based on your baby's condition. 
  • All visitors entering your baby's room must be healthy.
  • We may ask your visitors to leave if we are concerned about their health.
  • We may also ask your visitors to leave if the activity is too much for your baby.
  • Clergy may visit unescorted, but will not be given patient information; they are expected to adhere to the NICU's visiting policies as stated above.

For more on Woman's NICU visiting policies, refer to the Newborn and Infant Intensive Care Unit Family Guidelines brochure [pdf].

Patient Stories

All of my nurses were wonderful and kept me comfortable and reassured, Thanks especially to my lactation nurses!

This has been by far the best hospital experience ever; we loved every nurse/assistant who took care of us. We felt like the staff truly cared about us and our family. We could not have asked for anyone better.

Ten years ago, we were blessed with our second child. She arrived at 27 week and weighted in at 2 pounds and three ounces. We still remember that day quite vividly, as it was overwhelming to say the least. She spent eight weeks in the NICU in which time we became part of a very special family. Thanks for all that you do for families past and present. Even thought your little ones graduate, your mark remains on them for the rest of their lives. Our daughter would not be the person she it today, doing the little things she does with the exceptional care of all those involved in the NICU at Woman’s.

My son was admitted to the NICU and our experience with the medical staff to that point had been outstanding, what was to come in the next week was simply amazing. The care with which they comforted a scared father and accommodated a concerned family was truly a blessing. They listened and answered every question or concern, patiently guided us  and showed us a kindness and love you would expect to feel only among family. The nurses and staff of the NICU will forever hold a special place in our family’s lives.

NICU Wall of Hope

On the walls in Woman's NICU lobby, you will find success stories of our NICU patient families. Read the stories or view the videos >>